Blog : October 2013
Login problems with iPhone app -- Fixed »

Update: This problem has been fixed!


Good news! The new version of the CNN iPhone app corrected the login problem some users have been having. We tested it out today and everything is working properly. The update is available now.


One new thing you need to know about the app is that iReport is now located in the "This is CNN" section in the navigation menu.


Thank you for your patience and we look forward to seeing your iReports while you're on the move.



We heard recently that some people are having trouble posting iReports from the CNN iPhone app, so we asked our developers to take a look at the problem.


It turns out that there is something wrong with the login process, so you'll get an error message when you try to log in to your iReport account or create a new account.


We know it’s a pain in the neck, so we’re working on an update to fix the problem as quickly as possible.


The good news is, there is a workaround so you can still share stories from your iPhone. After you select your photo or video in the app, you’ll get an option to submit your iReport through your user account or as a guest. If you submit as a guest, you can bypass the whole login problem and your iReport will post as unclaimed. Once it posts, you can email your user name and a link to your report to and we'll add it to your account.


We are sorry for the inconvenience and we will let you know when the updated app is available.

Posted by:
// October 21, 2013
 6 comments // Add a comment
Posted in: site
Meet Cydney, our fall intern »


We’ve got a new face on the iReport team! Cydney Fisher is our fall intern and we’re delighted to have her working with us.


Cydney joined the site in 2012 and has been an active iReporter since then. We asked her to pen a short bio introducing herself to the community:


I am a senior majoring in Comparative Women’s Studies at Spelman College. Finding the journalism world quite intriguing, I am soaking up all I can to prepare myself for a career in journalism. I try to be a versatile one-woman journalist, and have delved into anchoring and reporting as well as some behind the scenes work as a cinematographer for the local student run station, Tiger Television, at Morehouse College, our brother school next door.


But, my real passion is photography. I currently serve as the photography editor for the Maroon Tiger Newspaper at Morehouse College, and I’m the only student photographer for the Office of Student Life. Previously, I was a photography fellow for non-profit organization Outdoor Nation. In my free time, I have made it my mission to document the world around me with my camera. I am super excited to be an iReport intern, and am eager to learn as much as I can about all things CNN.


Be sure to say hello to Cydney! If you’re lucky, you may just get a call from her asking about your iReport.

Posted by:
// October 1, 2013
 27 comments // Add a comment
Posted in: community
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