Tuesday, August 05, 2014
From ‘vetted’ to ‘verified’

Notice anything different on CNN iReport?

 

Today, we changed the banner on unapproved photos and videos from "Not Vetted By CNN" to "Not Verified By CNN." We decided to make the switch because the term "vetted" isn't as widely understood and recognized as "verified," especially as our community is located worldwide. While our verification process hasn't changed, we hope that the shift in language will help to clarify what's cleared by CNN and what isn't.

 

We receive hundreds of iReports a day, and only a fraction of those are cleared and approved for CNN's non-user-generated networks and platforms, after a CNN producer fact-checks and verifies the details of a story. When a story is approved, the "Not Verified for CNN" bar disappears and is replaced by a red "CNN iReport" bug that lets the community know a story has been cleared. Our producers also give iReport stories extra context, by adding producer notes with further details and/or additional quotes from the iReporter.

 

Sometimes people post deliberately untrue stories on iReport – about celebrity deaths or giant asteroids, for example. Hoaxes are one of the risks of user-generated content and we take them very seriously. In addition to changing the "Not Verified" banner, we're constantly looking for ways to improve our internal tools and workflows to better identify false content that may go viral. And as always, we encourage our users to flag any content they deem inappropriate.

 

Thankfully, the deliberately false stories are few and far between. The most powerful stories, of course, are the true ones – like Joe O'Neill's touching video of a centenarian's 80th college reunion; Raymond Angeles' colorful portraits of Berlin Fashion Week protesters; and Palestinian-American Naim Naif's heartbreaking account of what it's like to watch the ongoing Gaza conflict from afar. These are the stories worth sharing with the world.

 

We're so thankful for all of you who are part of the iReport community, and look forward to telling more amazing stories together. If you have other suggestions on how to improve the iReport experience, please let us know in the comments below.

26 Comments
August 5, 2014
Click to view VIMLESHKUMAR's profile

I agree with your decision.

August 5, 2014
Click to view ecotraveler's profile

Great idea, Katie. I'm hearing "vetting" more and more used on telie by media but you're so right - it's still not understood. I remember - way back when, when we I's were scrambling to look it up and asking each other what it meant:).

August 6, 2014
Click to view Siddique's profile

It is a change worth commending.

August 6, 2014
Click to view katie's profile

Thanks, all! We're glad to hear the positive feedback!

August 6, 2014
Click to view k3vsDad's profile

Good choice in changing the wording. As James Kilpatrick used to teach, you have to target what you write or say to the audience, making sure the target readers know the terminology.

 

Good move...but a big help would be to bring back the roundtable...at least monthly if weekly is no longer an option.

 

Thanks again to you and the rest of the iReport Team for the work you do.

August 6, 2014
Click to view ChrisMorrow's profile

Happy Birthday iReport and loving the new direction!

 

My suggestion would be to increase the upload size.

 

I appreciate the TEAM! Thank you.

August 7, 2014
Click to view JoeyGregorio's profile

A welcome change indeed! Maybe you should also consider changing the word "favorited". Although grammatically acceptable, it sounds awkward. Favorite is not normally used as a verb in everyday written or verbal communications. Consider using familiar terms which your international audience can easily relate with.

August 7, 2014
Click to view katie's profile

@k3vsDad, @ChrisMorrow and @JoeyGregorio -- thank you! Great suggestions all around.

August 9, 2014
Click to view sunethra's profile

Would like if the window box where you write the report is more bigger, its very difficult to write in that tiny box and sometimes what you write disappears, then you have to scroll onto the top or bottom to see what one writes, also would like to have a delete button, and more options to post more pictures say about 12 or 15

August 10, 2014
Click to view hurricaneroy's profile

Sunethra,

 

I actually wrote my first iReport yesterday in Microsoft word mainly because the window is quite difficult to read and make corrections in. I am very excited about my first report and look forward to writing many more.

 

@ikatie = Great idea about changing the "not vetted to not verified" as I am sure there are people that just make up ludicrous stories.

 

Cheers!

August 11, 2014
Click to view JVHill's profile

Great change

JV Hill

August 19, 2014
Click to view AskGramma's profile

Yes indeed! Whenever I hear the word "vetted" I immediately think "neutered", as do many others of my generation. "Verified" is a much nicer and more accurate term.

August 21, 2014
Click to view leoudtohan's profile

Verified is better than vetted. Thanks CNN IReport for allowing us to share our stories!

August 23, 2014
Click to view TechBacker's profile

I think its a great idea to not only change the term but to actually verify stories that are posted. This doesn't need to become a another "vegetable" report.

August 23, 2014
Click to view LauraD1's profile

Since I don't know where to ask this I will put it out here.  Where is the media regarding the Vet killed by 3 black men in Lakewood, Washington?  Why isn't there someone from CNN there? 

August 25, 2014
Click to view DrDupont's profile

I post excellent 5minute audio reports weekly, and not one of them has been verified by CNN. That is a shame, as my reports are fastidiously fact checked and they are there to educate the masses.

August 28, 2014
Click to view jayjackson5's profile

Sorry, but I don't agree with 'verified'... it makes it seems like my stories are suspicious at best, which they are not, and false at worst.  Unless you make an effort to 'Verify' every story, (which I know is not possible), then the perception that the stories are sketchy, in my opinion, will take away from the credibility of our reports.  I'd suggest changing it to 'awaiting review' or 'awaiting confirmation'. 

August 29, 2014
Click to view markpel's profile

Katie, if you brodcast an iReport in CNN Television why don´t you inform iReporter about it?

August 29, 2014
Click to view markpel's profile

sunethra, it is very important point. I hope we´ll get more space. I think it is not technical difficult to change it.

August 29, 2014
Click to view markpel's profile

Katie, I am also interesting to know why did you stop the roundtable? 

August 29, 2014
Click to view markpel's profile

My last iReport is from the Czech Republik. It is a travel photo. It is not verified by CNN. Do you believe it is a hoax?

August 31, 2014
Click to view Toseef's profile

its most appropriate way to mention not verified. But some time lot of true and interesting stories also not considered by cnn.

September 8, 2014
Click to view The12thMan's profile

Just signed up today and look forward to making my first iReport..... Go Seahawks!

September 11, 2014
Click to view markpel's profile

I have many questions but no answers. How arrogant!

September 12, 2014
Click to view Justinguru's profile

good points! thanks!

October 18, 2014
Click to view SlickNick's profile

There's always room for improvement, and this is a good decision. I also think that the Ireport Team could pay closer attention to all the iReports that come in. Especially from senior,longer standing iReporters. I sometimes think that there are iReports that are over looked that should be vetted.

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