About this iReport
  • Not verified by CNN

  • Click to view iamgarffi's profile
    Posted October 4, 2008 by
    Middletown, CT, Connecticut

    More from iamgarffi

    NXE for Xbox 360 may be delayed...


    Few days ago I received an e-mail from Microsoft about beta testing on of their products. I used my chance to write them back and ask them about helping Microsoft archiving their goals with the new dashboard for the Xbox 360. As some gaming portals claim it will be released on november 22th. But in response I got from June (Microsoft Xbox Support Services) it is said that the new avatar shell is launching this holiday:


    "SRX1080404555ID - Xbox360 Live:About Xbox Live 360‏


    From:     Xbox Customer Support (XBOX_.LIVE.NA.00.EN.HAH.MNL.TS.T01.SPT.X2.EM@css.one.microsoft.com)


    Sent:     Fri 10/03/08 12:24 PM

    To:     adam****@live.com



    Hello Adam,



    Thank you for contacting Microsoft online support for XBOX. I am June and I will be helping you today with this issue.



    As I understand that you're inquiring about beta testers on Xbox Live.Please be assured that I will do my best to help you resolve the issue. Unfortunately, there's no immediate or noticeable changes to the interface or services for Xbox Live or the Xbox 360 at this time. This service outage is for future updates and enhancements that will come into effect when the New Xbox Experience launches this holiday.



    You may also choose to call Xbox Phone Support online. For US and Canada customers, you may call Xbox Customer Service at 1-800-469-9269 at your earliest convenience, and we'll be happy to help you. We are open everyday from 6am to 10pn US Pacific Time."



    For international customers, please contact Xbox Customer Service in your local region. (To find the correct Customer Service number for your region first use this link http://www.xbox.com/en-US/ChangeLocale.htm to select the appropriate country and then use the contact number found under the Support menu). You may also choose to call international assistance (direct dial to the US) by dialing 425-635-7180.



    To expedite service, please provide Service Request Number 1080404555 when you call.



    Thank you for visiting Xbox.com. If you should have future questions on Xbox products or services, please be sure to revisit our Web site as we are continually adding information to enhance our service.



    Best Regards,





    Microsoft XBOX Support Services




    For some it will be a huge disappointment , but on the other hand we might expect to find NXE with other presents under the Christmas Tree.

    Add your Story Add your Story