- Posted October 17, 2013 by
This iReport is part of an assignment:
Obamacare: Your story
Exchange Success Turns to Fail - Again
After listening to CNN senior medical correspondent Elizabeth Cohen on the Situation Room with Wolf Blitzer and the continuing problems she is having accessing the federal Marketplace Exchange, I decided tonight to sign into my life partner Iohn's account and see if there had been any changes.
Once logged in and clicking on the link to view his application and plans, the web site said there were no plans. The site prompted me to refill out an application yet again and go through the process.
I reported just last week that Iohn had been one of reportedly 36,000 people who had successfully navigated the glitchy system and enrolled in a health insurance plan (Exchange Enrollment Success!). That is apparently now not the case.
Yet when first logging into the account there is a notice that Iohn's status is complete.
So, what gives?
Is Iohn successfully enrolled?
Did the system wipe out his information?
Will Iohn have to start all over again and hope for the best?
When enrollment completed last week, there was notification that information would be coming through postal mail with information on the plan and payment options. That has yet to arrive nearly a week later. Perhaps the information was not transmitted to the insurer after all.
Now we are back in limbo wondering if the exchange worked or didn't work. We are wondering if the information will be forthcoming or not.
To hear Health and Human Services telling reporters daily that the system is getting better and now this makes the credibility of both the administrators of the Affordable Care Act mandated web site and the viability of the entire program more suspect than ever.
As I have been preparing this report, I decided to once more click on the link to view Iohn's plans. This time the plans showed as he had enrolled.
But will the plans still be in the sytem when it matters?
Or will the plans disappear again?
Seems now in a matter of minutes, the plans have disappeared yet again.
From the Cornfield, we will keep checking back and keep our readers informed of any progress or any more fails to what is clearly a program that should have been delayed or not rolled out at all.