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  • Approved for CNN

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    Posted October 28, 2013 by
    This iReport is part of an assignment:
    Obamacare: Your story really isn't working


    CNN PRODUCER NOTE     CK24PA told me that despite the site returning online, issues continued: 'I have been periodically attempting to log on with my parents every few days or so to the same results. My parents received a letter from their healthcare provider a few weeks ago stating that their healthcare will expire and that they should be signing up via the affordable care act. Clearly, they have been frustrated and even worried about the ongoing lack of support here. The experience we had today was no different than when I was trying to sign my parents up a few days after the roll out of the website. My wife, who is a physician, has also been hearing complaints from many of her patients.' Please note that CNN cannot independently verify this personal account, but there have been various technical problems that are widely known. Read more about these issues on, or learn more about the marketplace options in your state.
    - hhanks, CNN iReport producer

    I was helping my father sign up for healthcare, and upon hearing the White House report that all is up and running, I was excited to finally get my parents signed up. Low-and-behold, we were faced with the exact same, blank enrollment screen that we've been staring at for weeks now.

    The entire application process is completed, but we have been given no options to sign up for.
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