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  • Click to view Vijayus's profile
    Posted December 22, 2013 by
    Vijayus

    Target credit card hack.

     
    After hearing the news that target credit card was hacked for customers who used the card between Nov 27 - Dec15 , I tried to call the customer service number listed at the back of the card ( U.S. : 1.888.729.7331 ) to cancel the RED Card . But that number stopped working .I went to store to get more details , but they said they cant cancel the card in stores and I need to call target number ( 1-866-852-8680 ) . When I called that number and selected option to choose RED target Card , no one answers the call . It just stops ringing , without further information.

    This is extremely irresponsible way of handling the customer's needs when something this major happens ( 40 million cards hacked !! ) .

    Not sure how to proceed further , so just wanted to share with others , so that I can get some advice.

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