Scheduled to be headed into the labor induction process a little over 24 hours later, Kristina Kayden, who is 41 weeks pregnant with her third child, had more than that to worry about Monday night.
After putting her son to bed, she walked out into her condo's entryway hall around 7:15 and saw that the UPS guy was standing outside her front door posting a delivery notice.
Expecting a package, she did as many of us would do, she rushed to catch him.
She did just that, caught his attention; but what happened next was nothing she ever expected. Instead of turning over the package, he turned and walked away from her with it.
The mommy-to-be, instinctually, chased behind him running out the door and down the driveway towards the road, coatless and wearing only flip flops.
She recalls, “I continued saying ‘Excuse me! and then I said louder, Excuse me!’ but to no avail before he rudely slammed the heavy sliding door of his big brown delivery truck in my face.”
In one last ditch effort, she ran out into the road attempting to flag him down, unsuccessfully, as he drove around the cul de sac the family’s home is located on.
Upon contacting UPS customer service, Kayden said they offered her a delivery window for Tuesday night that overlaps with her induction time.
Follow up attempts by her husband, who had returned home shortly after the incident, to contact a full-time manager on duty failed.
He commented saying, “UPS is multi-billion dollar organization that prides itself on delivery and service. Tonight's lack of professionalism came at a time when my wife, who is supposed to be on bedrest, should not be chasing after people whose job it is to deliver packages, not keep them from people.”
This incident comes in the wake of unrelated yet widespread criticisms that UPS, Fedex and other shipping companies failed to get packages to their final destinations before the 2013 Christmas holiday.
Mr. Kayden’s summed up the topsy turvy evening gratefully saying, "I am mostly happy my wife and the baby are ok.”