I am an active duty member of the military and my wife's grandmother passed away. I paid $3000 to fly her from Germany where we are based to get her home for the funeral. She is stuck in DC with no help from United. This morning she was charged $25 dollars to check her bag for a standby flight. She came from an international flight and bags were free, but since she was delayed United decided they could get more money for us. As if $3000 was not enough, they are taking advantage and at this point she will miss the funeral. No help for a veteran's family!
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