- Posted May 17, 2014 by
Washington, D.C., District of Columbia
This iReport is part of an assignment:
My United Airlines Debacle
We progressed through with some expected turbulence and eventually received notice that the cabin crew was to prepare the cabin for landing. As the crew prepared, they walked blindly past the woman to my left leaving out her laptop and purse, the man by the window in the aisle to the right with his backpack out, and the man diagonal from me continuing to use his unsecured tablet. Feeling terribly uncomfortable at the prospect of injury from these unsecured personal items, I hoped for an uneventful landing.
Continuing to descend, I easily overheard one of the crew clearly explaining her perspective, "If this trip pops up in my line again, I'm not doing it." The served to only further the unwelcoming feeling of the flight.
Fortunately, the plane landed safely. Upon scanning the departures board inside, I realized my connecting flight had departed. Approaching the customer service desk, the line was daunting. After waiting in line for two hours, in hopes of receiving accommodation at a nearby hotel, before catching the morning flight I was bumped to, I was rewarded with a disheartening "no" to my request.
After dejectedly sitting on the floor of a seating area to the right of the customer service area for an hour, I was asked if I was staying the night in the airport and given a blanket. Despite the kind gesture of the blanket, if this airline ever pops up in my search engine again, I'm definitely not doing it.