- Posted June 16, 2014 by
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How Delta Uses Microsoft Dynamics and Avanade to Create Next-Generation Customer Experiences
Learn how Delta Air Lines enhanced customer experience and reduced lost revenue by implementing a mobile, in-flight POS system powered by Microsoft Dynamics and Avanade.
Table of Contents:
Improving Efficiency and Effectiveness In-Flight for Beverage, Food and Duty-Free Purchase System
Time Data to Improve Customer Experience and Revenue
Enhanced, Real-Time Customer and Employee Interaction Data
Increased Enterprise Manageability
Get the snapshot report here: http://info.constellationr.com/report-download-delta-microsoft-avanade-case-study?&__hssc=&__hstc=185180534.0d362b25d7854226ae9fc5bf61464c5d.1397001844875.1397309859742.1397859164613.3&hsCtaTracking=e28595e2-5f43-4496-afd2-d2e975bacd59|514b38bb-88e4-476d-8b5c-fb57774d5b8f