Hi Gerri,

I checked my Chase credit card balance yesterday morning and noticed my credit line had dropped from $10,500 to $4600.

I've been paying off my $7,000 debt the last few months to get my 700 credit score back up to the 800+ it was two years ago.  I am attempting to buy a home, you see, and I know it is best to have an inverse debt to credit line ratio to get the best credit score and therefore the best interest rate on a home loan.

In those two months I have gotten my debt down to $4000, with $0 approaching by December.

Lowering my credit line (down to $4,600) that drastically has undoubtedly resulted in an immediate lowering of my credit score—ensuring I get a much higher interest rate on a home loan.

As you can probably surmise, I am furious about this.  How can paying off debt to improve my credit score actually end up more than likely also LOWERING my credit score?

I have called Chase.  A representative named Jerry could do nothing for me.  He gave me the complaint department's fax number and address.  I faxed them immediately.  As of yet, I have not heard from them.

What course of action do I have, if any?

Best Wishes,

Shawn Speakman