- Posted April 25, 2010 by
This iReport is part of an assignment:
BA flights from Abuja Nigeria
From reliable sources there is confirmation that Ba flights from Abuja ,Nigeria are flying out empty leaving passengers stranded for 3 weeks unable to come back to britain can you verify this breaking news storyBritish airways leaves passengers stranded while planes fly with empty seats
British Airways is flying planes out of Abuja, Nigeria, with empty seats in club and first class while passengers stranded as a result of the volcanic ash chaosstill wait for seats in economy class.
I was due to fly home on Saturday 17 April after working on a health programme in Nigeria. My British Airways flight from Abuja to Heathrow was affected by the disruption caused by the volcanic ash. I was on the waiting list for Saturday 24 April flight and keen to get a confirmed flight for that day so that I could get home and see my little girl.
I have no problem with being delayed due to the volcanic ash alerts. That was outside of BA's control. But I was shocked to hear that actually they did have seats in club and first class if I wanted to pay for an upgrade. But if I didn't pay the extra I couldn't fly until Monday.
Yes, the volcanic ash chaos was outside of BA's control. It was also outside of the passengers' control. What is in their control is the option to upgrade economy passengers stranded away from home to club or first class in order to get them home as quickly as possible.
I haven't suffered unduly. I haven't been stranded in an airport with no money; I work with great people and have had a few days more to do some work . But my little girl misses me very much and I had promised her that this trip was only a short one. I really can't believe that I have been stranded for these extra days because British Airways would rather fly home with empty seats than put common passengers in higher class seats.
It's good to know that BA thinks that passengers are important. . . . but not really that important. That BA cares. . . about money more than it cares about us its clients..
PS I can't upload files where I am so this story has been sent home and the photo is my youngest
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