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  • Not vetted for CNN

  • Posted February 22, 2012 by
    RogerNamVet
    Location
    Bangor, Maine

    More from RogerNamVet

    Nasty treatment at WalMart Supercenter in Bangor, ME

     

    Nasty treatment at Wal-Mart Supercenter in Bangor, ME

     

    This is an A-typical experience at Wal-mart, for me, at least. After 8 years in Maine, I’ve probably shopped at Wal-Mart at least 1000 times, and with my pet food and other items, it is not uncommon for me to spend $100 each visit. I think it’s a good place to shop.

     

    I often travel from my remote location in rural Maine, and have shopped at Wal-mart in Calais, Houlton, Lincoln, Bangor, Brewer, Ellsworth, Waterville and Augusta. The service has been EXCELLENT. I have had great bargains. I bring my coolers to store my food, as it is often ten hours or more before I get home.

     

    Clerks recognize me when I come in at these remote locations, because of my odd dress and coolers to store the food. Obviously, carting several coolers full of food out of a Wal-mart, I go out of my way to make sure the staff do not suspect me of theft, and go over my receipt with a fine tooth comb to make sure it matches what is in my coolers, sitting in my cart.

     

    I’ve talked to several thousand patrons and clerks there, and 99.999% of the time, had a great experience. So this one particular episode is not a reason to trash the store. Yet it is a reminder that I ought to be shopping somewhere else; a store that does not offer the least amount of customer service.

     

    On my last three visits, the cashiers overcharged me for my vegetables, which meant I had to wait in the refund line. Last month, the young cashier charged me $2.50 a pound for PICKLING CUCUMBERS, instead of the discounted price of 41 cents per cucumber. Apparently, she is young, and has never pickled cucumbers, and doesn't know what they look like. By the way, the cashiers who made the mistake were all very polite to me.

     

    After three visits, and three mistakes, I went to customer service and asked to speak with a manager. The clerk was in a bad mood, and told me there was not a manager available, and then got very surly, and refused to speak. At that point, I got frustrated and pulled out my Flip Camera, at which point she and her friend went berserk.

     

    OK. She was having a bad day, perhaps her husband had cheated on her, or her baby was in the hospital, so who knows. NO BIG DEAL. And, please notice, when the male clerk politely informed me that video taping was not permitted in the store, I calmly agreed to turn it off.

     

    I say this, because I pulled over in a gas station a block away, knowing they had called the police. The officer asked me if my Post Traumatic Stress Disorder was the cause of the disagreement. Only a small percentage of war veterans with PTSD are violent. I am not. I handle my anger by writing out my feelings, avoiding close relationships with people, and am, by nature, a fairly peaceful person, who does not own a gun.

     

    There are a whole crew of veterans out there like me, who respond by withdrawing from people. I merely post this to prove that WAR VETERANS WITH POST TRAUMATIC STRESS DISORDER ARE NOT VIOLENT OR DANGEROUS, as God knows what the staff of Wal-mart told the police.

     

    I haven’t seen people this angry since the last election cycle in 2008, where, as now, the prices of gas rose through the ceiling, there was a lot of unemployment, housing prices dead in the water, and a lot of disagreement about who should lead the country, and where it ought to go. An article on National Public Radio explains it better than I can.

     

    America Is Angry, Very Angry. Why That's Not All Bad http://www.npr.org/2012/02/13/146652679/america-is-angry-very-angry-why-thats-not-all-bad

     

    My reaction to this disagreement at Wal-mart was to get a haircut and a shave, and try to focus on being more polite, but I will say that it doesn’t look good, as everyone does seem to be very angry over something or other. As for me, I’ll avoid Wal-mart, but I hold no grudges. One bad experience, as compared to hundreds and hundreds of great experiences, is something that can be forgiven.

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