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    Posted October 9, 2012 by
    aliasasdadm
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    I wish this was ...

    Ridiculous from expedia. co.uk

     

    I had been shown �51 room rate while booking through expedia.co.uk but the moment I hit confirm, they deducted �101. When I contacted help centre, few clueless & careless representatives (most probably outsourced service center) replied that their rates are dynamic. Isn't this the shear exploitation of customers? Didn't I have the right to know the final amount before any final charge? what is the definition of dynamic as there was absolutely no delay in booking & confirmation phase? I'm feeling used & abused. May be this is the real success story of Expedia.

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