About this iReport
  • Approved for CNN

  • Click to view ChrisMorrow's profile
    Posted January 17, 2013 by
    San Diego, California

    More from ChrisMorrow

    Subway - Does Size Matter?


    CNN PRODUCER NOTE     The Subway sandwich chain is facing criticism that its famous 'five-dollar footlongs' don't quite measure up. It all started when a patron reportedly posted a photo on the company's Facebook page Tuesday of a turkey sub next to a measuring tape showing it was just 11 inches -- an inch short of the 12 inches that make up a foot. Then the New York Post conducted its own investigation and found four out of seven footlong sandwiches measured only 11 or 11.5 inches.

    Subway responded that the length of its sandwiches 'may vary slightly when not baked to our exact specifications.'

    Subway's Australia Facebook posted this statement as well: 'With regards to the size of the bread and calling it a footlong, “SUBWAY FOOTLONG” is a registered trademark as a descriptive name for the sub sold in Subway Restaurants and not intended to be a measurement of length. The length of the bread baked in the restaurant cannot be assured each and every time as the proofing process may vary slightly each time in the restaurant.'

    iReporter and Subway fan ChrisMorrow went to investigate for herself at a store near her home in San Diego, California, and this is what she found. 'For me, freshness of the ingredients is more important than size,' she told us.

    Now we can't help but wonder: Has anyone ever weighed a Quarter Pounder?
    - dsashin, CNN iReport producer

    On Tuesday a Facebook member posted a photo of a Subway "Footlong" Sandwich next to a tape measure, and showing the sandwich coming up short, measuring 11 inches. The caption read, "subway pls respond."

    The Facebook post received over 130,000 likes & 5,000 comments.

    Today, Subway responded: “Our bread is freshly baked daily in each of the over 38,000 Subway restaurants worldwide. We are committed to providing a consistent product delivering the same amount of bread to the customer with every order. The length however may vary slightly when not baked to our exact specifications. We are reinforcing our policies and procedures in an effort to ensure our offerings are always consistent no matter which Subway restaurant you visit.

    Photo from Android Note II

    SAN DIEGO store #3871
    You decide, does your Subway measure up?

    Add your Story Add your Story