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    Posted February 17, 2013 by
    Marcus32a
    Location
    Colorado
    Assignment
    Assignment
    This iReport is part of an assignment:
    Carnival Triumph’s nightmare

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    Carnival refuses to refund Triumph bookings

    By Marcus32a  |  Posted February 17, 2013  |  Colorado
     
    I have a cruise booked on the Carnival Triumph this summer (same itinerary out of Galveston). I called and asked for a refund and Carnival refused. They said I could have a partial credit towards a future cruise after I paid a significant cancelation fee. I emailed their customer service line asking why I would ever want to bring my wife and three year old son on the Triumph ship and they never responded. My travel agent ( usairways cruises) also refused to cancel without an additional $100 payment!
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