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Webinar: Improve Your Top and Bottom Line with a Customer Community
Calling all support and marketing professionals! Want to learn how you can reduce support costs, while improving customer acquisition and retention? Register now to hear Get Satisfaction VP of Product Marketing, Scott Hirsch, interviews yours truly, about how you can leverage customer community to do just that.
Get more out of the webinar! Download the eBook, Customer Communities Reduce Support Costs: Customer Self-Service, based on my research, to dive deeper
into how you can reduce support costs by leveraging community for customer self-service.
In this interactive session Scott and I will cover how community:
Fits into your customer experience strategy
Deflects support email and phone calls to agents, while improving customer satisfaction
Generates content that will increase the efficiency of your marketing and PR organizations
Increases customer acquisition, retention and upsell
WHEN:
Tuesday March 5th at
1:00 pm EST/10:00 am PST
Register here: http://info.getsatisfaction.com/learn_to_reduce_support_costs_with_community_drnat_webinar_2013.html
I hope to see you there!
Get more out of the webinar! Download the eBook, Customer Communities Reduce Support Costs: Customer Self-Service, based on my research, to dive deeper
into how you can reduce support costs by leveraging community for customer self-service.
In this interactive session Scott and I will cover how community:
Fits into your customer experience strategy
Deflects support email and phone calls to agents, while improving customer satisfaction
Generates content that will increase the efficiency of your marketing and PR organizations
Increases customer acquisition, retention and upsell
WHEN:
Tuesday March 5th at
1:00 pm EST/10:00 am PST
Register here: http://info.getsatisfaction.com/learn_to_reduce_support_costs_with_community_drnat_webinar_2013.html
I hope to see you there!
- TAGS:
- customer,
- community,
- satisfaction,
- service,
- marketing,
- pr,
- get,
- acquisition
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