- Posted March 2, 2013 by
Webinar: Improve Your Top and Bottom Line with a Customer Community
Get more out of the webinar! Download the eBook, Customer Communities Reduce Support Costs: Customer Self-Service, based on my research, to dive deeper
into how you can reduce support costs by leveraging community for customer self-service.
In this interactive session Scott and I will cover how community:
Fits into your customer experience strategy
Deflects support email and phone calls to agents, while improving customer satisfaction
Generates content that will increase the efficiency of your marketing and PR organizations
Increases customer acquisition, retention and upsell
Tuesday March 5th at
1:00 pm EST/10:00 am PST
Register here: http://info.getsatisfaction.com/learn_to_reduce_support_costs_with_community_drnat_webinar_2013.html
I hope to see you there!