- Posted March 8, 2013 by
This iReport is part of an assignment:
Where's Our Money?
To add insult to injury, neither the IRS or H&R Block are accepting blame. Amongst the hundreds of comments posted on the Facebook page of H&R Block, you'll find the same refrain, "I filed my taxes with H&R Block & filed an 8863 form & still haven't received my refund..." but what's most frustrating is the proverbial run-around each taxpayer is receiving from both the IRS and H&R Block.
The IRS has informed taxpayers, whose anticipated refund date has come and gone, that their return is in the "errors and resolution department" and they should receive a letter from the IRS within 14 days with further instructions as to how to correct the error.
Yet, a subsequent call made to H&R Block results in representatives informing taxpayers that the change made by the IRS to form 8863, no longer accepts a blank answer as "no" on lines 26-28 of the 8863 & because H&R Block, following protocol used in the past, left those answers blank, the IRS flagged the return as having errors.
Meanwhile, taxpayers report facing eviction, the lost of utilities and the inability to pay for pending surgeries - all because their refunds have been delayed.
The frustration on the H&R Block Facebook page is both palpable and understandable. These taxpayers have had the processing of this specific form and their return delayed due to the "fiscal cliff" but now to be denied the deposit of their refund due to a technicality is an outrage!
The logical question asked is, "Why wouldn't the IRS process the form, as is?" The three lines in question are those each student is required to answer when completing the FAFSA; if the wrong answer is supplied, the financial aid is denied, no funds are awarded and no form 8863 is required at the end of the year.
It makes sense to those paying the taxes, but not those writing the policy. Enough is enough! What will it take, an Act of Congress for the IRS to release funds? Hopefully not, or these taxpayers will never see their refund.